MIS support service for primary and secondary schools in the West Midlands.

MIS Support

We offer a professional MIS support service for SIMS, Hebron and CMIS providing advice, support and training to help ensure that pupil and staff data is managed and maintained in accordance with legislation. Our team will also provide guidance and assistance on producing statutory and non-statutory reports.

What the service provides

Telephone service desk for fault resolution and service requests
On-site visits for problem solving where they can’t be resolved remotely
On-site drop in sessions: high schools – one day per term; primary/special schools – half day, twice per year
Access to local SIMS/Hebron and CMIS training courses and workshops
Information sheets to assist schools in important processes
Consultancy for school administration systems
Information and demonstration of new software
Supply of upgrades to SIMS/Hebron and CMIS software
Advice and guidance on backup routines
Assistance with MIS disaster recovery
Supply, installation and transfer of MIS software

Benefits to your school

Access to skilled, highly trained and knowledgeable staff; experts in handling children’s data
Access to high quality, local MIS training courses and workshops
Advice and guidance on data legislation changes

We know valuable contact time, space and money has been invested in ICT over the years and as systems in schools become more sophisticated, they are more reliant than ever on a provider that can make it all work efficiently.

We take the time to understand your exact needs before making a recommendation on the most suitable product or installation service to meet their needs.

We have valuable experience of almost all educational audio/visual requirements. We provide installation of projectors and interactive whiteboards, hall AV systems and entrance area displays through to fully integrated control systems which interface with room lighting and heating.

At Concero we don’t just see our role as installing and maintaining the equipment but also to build the capacity of schools to make effective use of ICT in learning in order to enhance the educational experience.

With a wealth of experience, we work hard to keep ahead of our competition – harnessing the power of latest advances in technology and IT systems to help our customers stay stress-free, knowing they are in safe hands.

Our ethos centres on quality, excellence, accountability, integrity, collaboration and knowledge. We want to give the best and be the best in all that we do for all of our customers, offering a genuinely tailored and cost effective service to suit their specific needs.

MIS Support

What the service provides

Benefits to your school