Customers and testimonials

Our customers value the fact that we listen to what they need and want. We offer honest advice, don’t baffle them with jargon and we work hard to come up with the best solutions – put simply, we don’t let them down!

Some of the reasons our customers stay with us:

• Our tailored service meets the needs of each individual customer
• We offer a wide range of reasonable priced packages
• Our unrivalled solutions are cost effective and competitive
• Excellent and efficient customer service is at the heart of everything we do

Education

"Smestow School are happy with the level of service received from Concero UK and would recommend their services to anyone."

- Mr Morgan (Headteacher), Smestow School

"The level of service Castlecroft receive is second to none. Concero UK assist the school in every aspect of ICT."

- Mrs Keech (Headteacher), Castlecroft Primary School

"We enjoy a good relationship with Concero, who supply us with a much needed, reliable service. They respond to our needs and provide us with good advice in order to take the ICT of our school forward."

- Mrs Harriman (Headteacher), Wodensfield Primary School

"A well rounded team of professionals that help with any aspect of IT in School."

- Mr Breeze (Headteacher), St Anthonys Primary School

"Concero have provided a professional and reliable service to Christ Church Juniors. All of their staff are well trained and are able to swiftly respond to the needs of the school."

- Mrs Blower (Headteacher), Christ Church Junior School

"The School benefits substantially from Concero’s flexible and effective ICT support. The Company respond quickly and efficiently to school needs and represent a very cost effective service."

- Mr Smith (Headteacher), Bhylls Acre Primary School

"Concero have provided a friendly and reliable service to Fallings Park Primary School. We value their support and the flexability they offer."

- Mr Hopkins (Headteacher), Fallings Park Primary School

Business

"We are a new company and didn’t know what to do regarding our IT or how to implement it. Harris Scaffolding had used Concero UK Ltd before to set them up and they highly recommended them. We were starting from scratch and didn’t even have a company logo. Within three weeks they built us a website, created a logo and set up our office network. It was so easy, they didn’t just sell us an expensive solution like many other companies, they set up a meeting with us to find out what we were trying to achieve and how our company works. They then went about and created a solution bespoke to us. We are not IT literate and Concero UK made sure they explained how everything worked and helped us to learn best practices using IT. We call them whenever we need help and they always make time to fully support us. A little IT problem for us can be very frustrating as we now use the systems to give the best service to our customers and without Concero UK’s support we would not be able to give our customers the service we do."

- Mega Scaffold Ltd

"Concero UK were recommended by a friend and they have proved to be invaluable. Not only have they assisted us in providing onsite, telephone and remote support they have even resolved our IT issues at home. We had a PC at home which, one day, would not turn on; Concero UK took the PC away, recovered all the data, fixed the PC and restored it so it was ready to use again without any complications. This only took a couple of days. Generally computer problems are an unpleasant experience but Concero UK have the ability to take the sting out, especially when you come to the cost, they're even competitive against high street IT support."

- Roofstyle Ltd

"Over the past few years computers have become a necessity for our business. We have bought IT equipment in the past and sometimes even bought the best on the market but soon found out, you can buy the best tools but if you don’t know how to use them they're worthless. This is where Concero UK stepped in, they soon networked our office and allowed us to protect valuable information as well as share data securely to make things like Sage accessible to all computers but only specific users. We can now print from any machine all to the same printer, this alone has saved money on extra equipment. They have done so much, from networking our office, building a website, wireless connectivity and even allowing us to connect to the office from home."

- Harris Scaffolding Ltd

"We are a minibus company from Kidderminster and we wanted to simply spend as little as possible but have an IT solution that worked for us. We spoke to Concero UK who informed us that we could keep everything simple and use equipment we already possess. The best thing they have done is help us with backing up our data, this is something we always used to worry about, they have now taken this burden away from us and we are confident that if we had any major computer crashes we can simply restore the data to another computer. If you want IT advice without loads of jargon and spending your entire company budget talk to these guys."

- Minibus R Us

"I really don’t know where to begin. Concero UK have helped us in nearly every aspect of our company. Complete wired and wireless network, website, advert designs, company logo, IT support, bespoke database creation, eBay webshop, training, IT advice, home IT support, data recovery, backups, the list is endless. We have a dedicated technician who has a large team of trained and experienced supporting them. Although we only see one support technician they use their shared team knowledge as a powerful tool in helping us achieve what we need to sell more products. That’s probably the best thing about outsourcing IT support from Concero UK, having in house support limits you to one persons knowledge, we have access to specialists in nearly every area of IT. It really feels like the sky’s the limit as whatever is required by our customers, Concero UK have a solution. I even use them for all my home IT equipment. Thank you!"

- Equicar Ltd

Home

"We used to use someone out of the paper to fix our computer problems but after two visits from them which cost us £120 our mobile broadband still wasn’t working. A friend of ours has children that go to the local school and she told me about Concero UK. I contacted them and explained the difficulties I was having. They sent someone out to me the next day who fixed my problem in 7 minutes and, best of all, only charged me the call out fee of £5.00 after hearing how much time and money I’d spent so far."

- Mrs Richardson

"I tried to watch the football over the internet and somehow ended up with a virus on my machine. I called Concero UK. They said they’d get someone out to me in 48 hours and they would definitely be able to sort the problem. The technician who came was respectful and courteous. He couldn’t fix it on site so took it away and brought it all back working."

- Mr Dowd 

"I had broadband but after my daughter had a laptop for her birthday we decided to go wireless! Concero UK helped me buy the equipment and fit it in my home."

- Miss Summerville

"My laptop broke and a computer shop told me that even though it was only a year old it needed replacing. I struggled to believe this so thought I’d call Concero UK to get a second opinion. They came out to me and told me they could take it back to their workshop to look over it in more detail. After two days they called to say the hard drive needed replacing which cost me £47.50 rather than paying out £320 for a new laptop!"

- Miss Round

"A lovely young man helped us to get on the internet. Our grandchildren are all around the world and we wanted to be able to see their pictures."

- Mr and Mrs Green

"After losing my holiday photos and videos Concero UK suggested I purchased a backup drive to avoid this again in the future. I told them I already had one but always forgot to use it. They installed this box which connects to a home network and set up a schedule so it automatically does it for me now without me having to do anything."

- Mr Pardoe